This policy complies with Section 29 of the Education Act 2002.
At Clyde Nursery School we strive to offer the best possible service to you and your family at all times. However there may be times when you are not happy with something that has happened or you are not sure about something and this policy is here to support you to take the next step. If it is possible, then the first step is to speak to your child’s key person, group or team leader or the class teacher, or leader of the course that you are attending.If this is not possible, then please come and see Cathryn Kinsey, Head of Centre, or Dimitrios Kontozisis, Deputy Head to see if issues can be resolved or clarified.
For more information on our Complaints policy please click here